CRM Vision is an Australian Technology & Management Consulting company. We are an exciting new start-up with our people having substantial experience in the industry, and we carry that experience to provide implementation services to the Government, Public, Private, and Not-for-profit organisations.
Technology – Microsoft Partnership
CRM Vision is a Microsoft Technology Partner. Our consultants are Microsoft trained professionals and specialists. We are one of the few organisations in Australia with people with over 20+ years’ experience implementing Microsoft technology & solutions since early 2000s.
Management Consulting
CRM Vision’s Management Consulting Practice is in the business of helping organisations to improve their performance, solve problems, create value and maximise growth. Organisations draw upon the services of CRM Vision for a number of reasons, including gaining external and objective advice and access to consultants' specialised expertise. As a result of our exposure to, and relationships with numerous organisations, we are aware of industry best practices, and we bring these practices to your organisation. We can provide organisational change-management assistance, process analysis, technology implementation, strategy development, and operational improvement services
Customer Information Systems (CIS/CRM)
Our services are aimed at modernisation and transformation of your operations that will see a change in how your Customer Information Systems (CIS/CRM) work to serve your customers and meet your strategic objectives across your organisation. We implement solutions that are focused on customer centric model that include agile delivery and governance, technological innovation, process improvement and system renewal across all your channels that enable your organisation to work more effectively with your customers.
Leadership & Industry Experience
The founder of CRM Vision, Adrian Nair, has extensive knowledge and experience delivering projects as Solution Architect | Project Manager | Management Consultant over the past 20 years for the following industries –
Australian Government – Federal Government Agencies, State Government, Local City Councils | Manufacturing & Wholesale | Membership Clubs | Mining & Iron Ore | Telecommunications | Technology | Energy & Billing, Utilities, Water, Oil & Gas | Education & Research | Equities and Asset Management | Not-for-Profit | Aviation & Travel | Retail | Investment Banking & Wealth Management | Transport & Logistics | Commercial Real Estate | Healthcare, Pharmaceutical & Medical | Human Services | Industrial Manufacturing | Insurance | Call Centres | Banking and Financial Services | Environmental Agencies | Emergency Services | Statutory Authorities & Commissions |
Examples of past organisations that have engaged CRM Vision or Adrian Nair (founder)