Solutions

Principles

We use these principles at CRM Vision that guide how we design, architect and build customer solutions

• Strategic objectives. We build solutions to address your customer needs that meet your strategic objectives across your enterprise. 

• Organisational goals. We implement systems & solutions that deliver outcomes to meet your organisational goals.

• Fit for purpose. We build solutions that are fit for purpose and optimised accordingly.

• Cost. We ensure that the cost of development and deployment are performed in most efficient manner. 

• Cost effective. We architect cost-effective enterprise solutions.

• Ongoing cost. We ensure that solutions are developed to minimise ongoing licensing cost without sacrificing usability of system.

• On time on budget. We ensure that solutions are delivered on time, and on budget.

• Requirements. We ensure that requirements are reflected in solution.

• Australian data privacy principles. We ensure our solutions are in compliance with Australian data privacy principles.

• Modern solutions. We design solutions that modernise your existing business systems.

• Customer experience. We build solutions that enhance your customer experience.

• Transform. We build solutions that transform the way your businesses work and serve your customers.

Some examples of solutions we designed, architected, built and implemented 

Enterprise Cases, Enquiry & Request Management, Stakeholder Relationship Management, B2B CRM, Event and Venue Booking Management, Business Relationship Management, Inspections Management, Project Community Consultation, Marketing & Campaign Management, Permit Management, Waste Management, Bushfire Planned Burns, Fault Reporting, Accessibility Portal, Retail Business Directory, Grant and Sponsorship Management, Parking Expiation Disputes, City Parking Experience, Self-service Portals, Drink Driving Reform Program, Defence Exports Database, Asset Management, Politician Self-Service Portal, HR IMS, and more….